Refund policy

All of our pieces are handmade by master artisans, thus imperfections and natural variations are part of their beauty—not defects.

• Returns accepted within 14 days of delivery.

• Eligible returns receive exchange or store credit (no refunds)

• 15% restocking fee applies

• Custom orders and deposits are final sale

• Shipping costs are non-refundable; damage claims must be filed with the carrier

For assistance, please contact us immediately after receiving your order.